System integrations

Data where it belongs, without copying it.

Your tools can exchange the information you need under clear rules. We design connections that account for different formats, delays and situations that need a person to check them.

The intended outcome

Less manual data transfer and a clear signal when something needs attention.

Connected tools. Consistent data.

Sales
Finance
Store
Operations
Transfer rules
Data in place
Example connections. The exchange depends on the data and capabilities of your tools.

When it helps

Good tools still need a connection.

Start with a specific piece of information that needs to move from one place to another. What happens along the way often reveals the problem.

The same information in several places

A change in one tool means more entries elsewhere. People copy data or move files, and missing a single step leaves different versions behind.

Work waits for an update

The next person cannot start until the data arrives. A manual export, message or status check becomes a routine step, even though the information already exists.

Errors surface too late

An existing connection sometimes misses a record, creates a duplicate or overwrites a change. It is hard to tell what arrived and what needs checking.

What the solution covers

A connection with clear rules for sharing data.

Scope depends on what both systems support and how the data is used. Not every update needs to happen instantly or travel in both directions.

Moving the data you need

Synchronising selected information, passing events or importing and exporting files. The transfer method accounts for available interfaces, required frequency and provider limits.

Consistent update rules

Matching fields and formats, recognising the same records and deciding which source takes precedence. This includes what happens when information changes on both sides.

Visibility into problems

Transfer history, readable errors and controlled retries where they are safe. An agreed way to flag exceptions helps people handle problems without checking every record manually.

From discovery to launch

Check both sides before building the connection.

Being able to connect is only the start. We also need to define a correct transfer and what should happen if the flow is interrupted.

  1. Access and ownership of data

    We check interfaces, formats, permissions and limits. We agree who owns each piece of data, the direction of updates and acceptable delays. This establishes feasibility before development.

  2. One tested data flow

    We build the agreed scope and check normal updates, missing data, duplicates and outages. Acceptance criteria cover the result in the destination system and how exceptions are handled.

  3. Launch and ongoing operation

    We agree how to enable the integration, observe it and respond to problems. Handover includes the transfer rules and arrangements for access, maintenance and changes made by providers.

Practical questions

What should we establish before connecting systems?

Sometimes, for example through supported file imports and exports. We first check the available methods, provider terms and required frequency. Without a stable way to exchange data, the scope may need to change or the vendor may need to help. Some systems cannot be integrated practically.

Next step

Which systems need to work together?

Start with the names of the tools, the information that needs to move and the steps someone currently does by hand.

Describe your problem